Marietta car store shuts down, leaving customers searching for autos

Motor vehicle house owners have reached out to the FOX 5 I-Workforce for enable: They dropped off their automobiles and vans to an car system store and now can’t locate them. Police studies present buyers several offended and perplexed clients. 

When they generate by the longtime Marietta business enterprise Car Innovations with its blue, yellow, and red strips, clients now see a freshly painted white creating. Caleb Burnison just purchased the space on Canton Street. He’s not even open however, but he’s experienced a large amount of guests.

“So, I’ve had quite a number of persons coming by looking for their automobiles,” he explained. 

If you go to the Automobile Improvements website, you see store proprietor Shelly Jackson posted that it is “MOVED!”,

“I called a few of instances. Remaining voicemail messages. Didn’t get responses,” buyer Tracy Lewis explained.

Lewis said she dropped off her daughter’s car on Dec. 16 for a fender bender fix. By mid-January, discouraged, she and her father resolved to travel by to see what the holdup was. 

“I explained ‘Let me transform close to. I must’ve passed it.’ This happens 3 times,” she said. “Ultimately, my father appears to be like at me and suggests ‘Do you know where by you took your car or truck?’ I am emotion a minor ashamed at this level due to the fact I literally cannot locate the constructing.”

Cobb County law enforcement experiences explain to the same tale: Automobile Innovations consumers seeking for their vehicles at a shop they can no for a longer period uncover. 

Lewis reported she put in months looking for their gold Prius. By mid-February, she claimed her lacking motor vehicle to law enforcement. Jackson of Vehicle Improvements instructed law enforcement, “all clients been given an email the business enterprise was relocating.”

“That is not correct,” Lewis stated firmly. 

The FOX 5 I-Workforce tried to converse to Shelly Jackson. No response at household, but we did get a response from a company email deal with.

It states they are “presently Closed for a several short days” mainly because they’re relocating. But they are “unable to offer the new deal with” or any information about exactly where consumer cars are right now.”

This system store is no more time below. The making is painted. The mailbox is absent. And so are customers’ motor vehicles.

Vehicle Improvements carried the NAPA AutoCare software logo on the front of the business enterprise. The FOX 5 I-Staff arrived at out to see if possibly they knew additional about the unfolding condition. NAPA Car Components responded that they do not very own the Marietta business, but Car Improvements did participate in their AutoCare system. And, in gentle of these situations, has terminated the partnership. Underneath is the whole statement. 

“We are investigating the condition involving Vehicle Improvements and using motion to aid their impacted buyers. It is vital to explain that Vehicle Innovations is not owned or operated by NAPA but is an independently owned auto fix shop that participated in our AutoCare method. We terminated their affiliation with NAPA upon studying of this problem. While we are not involved in the organization operations of this shop, we recognize the frustrations of Car Innovations’ customers and will do every little thing we can to make items correct.”

Lewis employed an lawyer demanding the return of her auto. She says it confirmed up one working day in the driveway continue to not fixed. 

“My motor vehicle is basically catty-corner in my driveway. No just one knocked on the doorway,” she reported. “The essential was in the flower pot.”

Law enforcement notes demonstrate some vehicles are becoming saved across the avenue from the old Automobile Innovations shop on Canton Road and at Automotive Blessings in Kennesaw. 

The website of the previous Auto Innovations is going through renovation. The new operator wishes to be obvious that he appreciates nothing at all about the previous operator or the whereabouts of their cars.

“I just truly feel definitely bad for the shoppers who really don’t know in which to flip and do not know what to do,” said Caleb Burnison. 

If you are on the lookout for your vehicle left for mend at Auto Innovations, get in touch with the Cobb County law enforcement office and file an formal incident report. 

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